Brand book
Practitioners, not theorists.
Contents
01 · Who we are

A boutique consulting firm that advises from experience

Mayet Strategic Consulting is based in Ottawa and specializes in hospitality, heritage buildings, and community revitalization. The firm's partners have opened restaurants, mobilized investors, navigated city councils, and purchased a 125-year-old church and turned it into a destination. They advise from experience, with their own money and reputations on the line.

The name "Mayet" (sometimes spelled Ma'at) comes from the ancient Egyptian concept of truth, balance, and order. The etymology informs the firm's values but is not used as a tagline or marketing message.

Three service areas

ServiceScope
HospitalityConcept development through to opening day, across restaurants, hotels, and retail
Heritage buildingsAdaptive re-use, vision shaping, investment mobilization for heritage properties
Community revitalizationStakeholder alignment, economic analysis, engagement, and strategic communications
02 · Brand personality

Serious people who do real work in physical spaces

The brand is authoritative but personal, warm but not decorative, inviting but not desperate. It reads like a firm that has taste and evidence in equal measure.

Sounds like A trusted colleague who has done this before and is sharing what they learned. Direct, specific, grounded in outcomes. Confident without being boastful. Personal without being casual.
Does not sound like A large consulting firm selling process and methodology. A startup selling energy and disruption. An agency selling creativity for its own sake. Anyone who uses "leverage," "synergy," "innovative," or "best-in-class."
The brand in one paragraph
Mayet is not a firm of corporate consultants, it is a collection of practitioners who have founded and run the businesses their clients aspire to, owned and loved the heritage buildings they advise upon, with their own personal investment, dreams, and reputation at stake. The visual identity is drawn from the materials of those buildings: oak, brass, stone, linen, while adding a modern, clean spin. The voice is direct, personal, and specific. The palette is warm. The typography has authority, while being approachable. The single repeated invitation is: start the conversation. Everything else serves that.
03 · Colour palette

Oak and Patina

The palette is drawn from the literal materials inside AllSaints, the firm's signature heritage project: the oak pews, the brass candle holders, the stone arches, the linen altar cloths. When someone looks at Mayet's visual identity, they are inside the work.

Parchment
#F3EBDA
Beeswax-rubbed linen
Cream
#FAF5EA
Altar cloth
Earth
#1E150E
Oak heartwood
Forest
#2B3328
Churchyard yew
Amber
#A8782C
Aged brass
Sand
#BFB094
Limestone mortar
Stone
#6F6350
Worn flagstone

Colour roles

Forest green is the primary brand colour. The most distinctive and memorable element of the palette: the colour you would use to identify Mayet in isolation. The logo, the deepest section backgrounds, and the dominant accent on dark surfaces are all forest.

Amber is a signal colour, not a brand colour. It draws the eye to CTAs, category labels, and emphasised words. It is never used as a section background. Its power comes from restraint: the less amber appears, the more it means when it does.

Parchment is not white. Every "light" surface in the Mayet brand is warm. Pure white (#FFFFFF) should never appear in any Mayet material.

Earth is not black. Text and dark backgrounds use earth (#1E150E), a near-black with a warm undertone. Pure black (#000000) should never appear.

Accessibility pairings (WCAG AA)

Earth on parchment
16.2:1
Body text on light sections
Parchment on forest
8.5:1
Text on dark sections
Amber on earth
4.5:1
Accent labels on dark
Earth on cream
17.8:1
Body text on cards
Parchment on earth
16.2:1
Text on deepest sections
Stone on parchment
4.6:1
Secondary text (AA body)

Usage rules

ContextRule
Light backgroundsParchment for sections, cream for cards and elevated surfaces
Dark backgroundsEarth for most dark sections, forest for the deepest/most distinctive
Borders (light)Sand at low opacity
Borders (dark)Parchment at low opacity
CTAs (dark bg)Amber text, hover to parchment
CTAs (light bg)Amber text, hover to earth
Primary CTA buttonsAmber fill, cream text. Hover: parchment fill, earth text
Section rhythmNo two adjacent sections share the same background tone
Project cardsAlways on dark backgrounds. Earth base, forest-tinted cards
Derived tokensNone. These seven colours are the complete system
04 · Typography

Two typefaces. No exceptions.

Display: Playfair Display

Where vision meets viable
Editorial authority, beautiful in italic, heavy enough for cinematic headlines without being aggressive

Body: Libre Franklin

We've opened the restaurants ourselves. We've stood where you are standing. Strategy without execution is just a document.
What we offer  ·  Our work  ·  Who we are  ·  Start the conversation

Type scale

Hero
3-6.5rem / 700
New purpose for old walls
Section
2.25-3rem / 600
What we offer
Card
1.25rem / 600
AllSaints Event Space
Eyebrow
0.75rem / 600
Heritage buildings
Body
0.875-1rem / 400
We advise from experience, with our own money and reputations on the line.

Weight palette

FontWeightUse
Playfair Display400Wordmark "ayet," italic emphasis text
Playfair Display600Section headings
Playfair Display700Hero headlines
Playfair Display800Wordmark "M"
Libre Franklin400Body copy
Libre Franklin500Navigation
Libre Franklin600Buttons, labels, eyebrows
Libre Franklin700Strong emphasis

Line height

ContextLine height
Hero headlines1.1 - 1.15
Section headings1.2
Body copy1.6 - 1.7
Small / meta1.4
05 · The amber italic emphasis

The signature typographic gesture

The amber italic emphasis in hero headlines is the technique that makes the site distinctive. It should be carried through to any visual material that uses a headline.

Where vision meets viable.
Playfair Display italic, amber (#A8782C), on forest background

The rules

RuleRationale
Two words per headlineOne sets up the tension, one resolves it
Nouns and adjectives onlyNever emphasise verbs, prepositions, or conjunctions
Never adjacentThe amber italics need surrounding roman text to create contrast
Memorable wordsThe amber words accumulate into a vocabulary that becomes the brand

Current hero headlines

Homepage
Where vision meets viable.
vision, viable
Hospitality
From concept to opening night
concept, opening
Heritage buildings
New purpose for old walls
purpose, walls
Community
Lasting change for real communities
lasting, real
AllSaints
A landmark church becomes a destination
landmark, destination
Visit Brookfield
From ordinary mall to thriving market
ordinary, thriving

The accumulated vocabulary: vision, viable, practitioners, landmark, destination, purpose, walls, concept, opening, lasting, real. These words are the brand. Not a logo, not a tagline: a set of words the visitor carries away without realising they learned them.

Correct Where vision meets viable — separated, nouns
Incorrect Where vision meets viable — adjacent, verb emphasised
07 · Voice and tone

Three trait axes

Each axis names what the voice rejects and what it embraces. The tension is the definition.

Direct
Not blunt, but unhedged. States what is true without softening it with qualifiers. "We believe that" and "it could be said" do not exist in this voice. But it never mistakes directness for aggression: the tone is steady, not sharp.
Warm
Not chummy, but human. Uses "we" and "you" and speaks like a person across a table. Never drops into slang, jokes, or first-name-basis familiarity. The warmth comes from specificity and care, not from informality.
Grounded
Not dry, but evidenced. Every claim is attached to something real: a building, a number, a neighbourhood, a client outcome. Never floats into abstraction without anchoring it. The evidence is told as a story, not presented as a report.

Register

Formality
Semi-formal
Professional but warm. No "Hey," but no institutional distance. Respects the reader without stiffening.
Person
You / We
"You" for anything belonging to the prospect: their project, their building. "We" for Mayet's perspective. Never impersonal third person.
Contractions
Marketing only
Headlines and CTAs: yes ("We've opened the restaurants ourselves"). Formal or legal contexts: no.
Punctuation
No em dash. Ever.
Oxford comma: yes. Fragments: headlines and CTAs only. No exclamation marks. No ellipses. Questions in headlines: rarely.
Sentence length
Short
Declarative. Assumes the reader is intelligent and busy. It does not explain things twice or hedge with qualifiers.
Vocabulary
Industry-fluent
Heritage and hospitality terms used precisely, never as jargon walls. Plain English default; technical terms where precision requires.

This voice would never say / would say

Never "We leverage our extensive network of industry relationships to deliver holistic, end-to-end solutions for your project."
Instead "We've done this before. We know the people, the process, and the pitfalls."
Never "Mayet's team of professionals is dedicated to providing innovative strategic advisory services across a range of sectors."
Instead "We advise from experience, with our own money and reputations on the line."
Never "Perhaps you've considered the potential of adaptive re-use. It could be argued that heritage properties represent significant untapped value."
Instead "Your heritage property holds more value than its current use suggests."

Lexicon

Favoured
  • practitioners, not theorists
  • start the conversation
  • vision
  • viable
  • grounded
  • earned
  • mobilized
  • transformed
  • your project
  • from experience
Banned
  • leverage
  • synergy
  • innovative
  • best-in-class
  • holistic
  • end-to-end
  • deep dive
  • thought leadership
  • passionate about
  • perhaps

Pronouns and direct address

Write from the firm's perspective: "we," "our," "your." Never use impersonal third-person constructions like "the team" or "the firm." The visitor is always "you."

Use "your" wherever the copy is about something that belongs to the prospect: their project, their building, their neighbourhood. The test: read the phrase back and ask, is this about us or about them?

Apply "your" at high-attention moments: headings, CTAs, opening sentences. Let supporting copy breathe in neutral language. Overuse makes it feel like a sales script.

Good The people behind your project
Ready to make this happen?
We've opened the restaurants ourselves.
Bad The firm has significant experience in hospitality.
Mayet's team of consultants provides strategic advice.
Clients benefit from our methodology.
Voice in action
"Every project we take on, I ask the same question: will this still matter to the community in twenty years? If the answer is yes, we find a way to make it work." Leanne Moussa, Managing Partner
08 · Language rules

Sentence case everywhere

The first word of a heading, label, or link is capitalised. Everything else is lowercase unless it is a proper noun.

GoodWhat we offer
Heritage buildings
Get in touch
BadWhat We Offer
Heritage Buildings
Get In Touch

The em dash

Never use the em dash. It has become a strong signal of AI-generated content. Use a comma, colon, or full stop instead. This applies to all copy: website, email, social, proposals, decks.

Instead ofUse
We do X — and then YWe do X, and then Y
Three things — vision, balance, orderThree things: vision, balance, order
The result — a thriving spaceThe result: a thriving space
Simple, yes — but effectiveSimple, yes. But effective.

Full stops in titles

Hero titles do not take a full stop. They are evocative fragments, not sentences. Two exceptions:

1. The homepage thesis: "Where vision meets viable." A declarative statement, punctuated because it is finished.

2. The positioning statement: "Practitioners, not theorists." The firm's identity in three words, closed with finality.

These are the only two titles on the site with a full stop. Everything else stays open. The absence of punctuation invites the visitor to keep reading. The two full stops mark the two lines that don't need anything else said.

Consistent terminology

ConceptUseNever use
Past work (section)our workprojects, case studies, portfolio
Single engagementprojectcase study, engagement, study
Services sectionwhat we offerour services, capabilities
About sectionwho we arethe team, about us, meet the team
Contact actionstart the conversationcontact us, get in touch, reach out
Link to projectView projectRead case study, Learn more
Link to projectsExplore work like yoursSee our work, View all projects
Link to servicesFind your starting pointView services, Our services
Link to a serviceExplore this serviceLearn more, Read more
Link to aboutGet to know usMeet the team, About us

Navigation and CTAs

Nav labels match page headings exactly. When a visitor clicks a nav item, the first heading they read confirms where they are with the same words they just clicked.

Write link text as a verb phrase, not a noun. The arrow follows the text with a space.

The primary CTA across the entire site is "Start the conversation." It appears in the header, the footer, every service page, every project page, and the contact page. It is a promise, not a button label. Do not substitute "Contact us," "Get in touch," or "Reach out" in any public-facing context.

Good Explore this service →
Start the conversation →
View project →
Explore work like yours →
Bad Case study
Click here
Learn more →
See our work →
09 · Component personality

The three decision-dense moments

These three components carry most of the brand's visual character. A direction that looks coherent at page-rhythm level can still break down at component level if the button style fights the typography or the card treatment contradicts the spatial philosophy.

Primary action

Amber fill, cream text. Zero border-radius: architectural, uncompromising. Hover: parchment fill, earth text. Libre Franklin 600.

Navigation

Inactive: sand text. Active: amber text with amber underline. Libre Franklin 500, uppercase, 0.05em tracking.

Project card

AllSaints Event Space

Ottawa, ON · Heritage

Dark-on-dark. Forest-tinted card bg on earth. 4:3 image, full colour. Playfair Display 600 title, cream.
10 · Spatial system

Airy. The materials need room to breathe.

The brand's physical-material identity requires breathing room. Sections have generous vertical padding. Cards have comfortable internal spacing. Text blocks are narrow (max ~65ch) for comfortable reading. The site should never feel dense, packed, or dashboard-like.

Spacing scale (4px base)

4
xs
8
sm
16
md
24
lg
40
xl
64
2xl
96
3xl
ContextRule
LayoutSingle-column centred, max-w-6xl (72rem). Service singles: two-column with sticky sidebar
Section rhythmAlternate parchment, earth, forest. No two adjacent sections share the same background
Section padding64px (2xl) vertical minimum, 96px (3xl) for hero and major breaks
Reading width~65ch maximum for body text. Comfortable reading without head-turning
Section dividersBackground alternation creates visual chapters. The amber section-rule is used sparingly within sections, not between
11 · Motion

Minimal, purposeful, CSS-only

Easing
ease-out
Entrances ease out. Hover transitions ease in-out. No bouncing, no elastic, no spring physics.
Duration
150-800ms
Hover: 150-200ms. Scroll reveals: 600-800ms. Page loads: 600ms with staggered 200ms delays.
Implementation
CSS only
No JS animation libraries. Native CSS scroll-driven animations with @supports fallback.

What moves and why

ElementBehaviourPurpose
Content sectionsFade-up on scroll (600-800ms)Signals arrival, not decoration
Buttons, cards, linksColour/transform on hover (150-200ms)Smooth feedback, fast response
Team photosSepia to full colour on hoverArchival at rest, alive on interaction
Project cardsSubtle lift on hoverDepth and affordance
Everything elseNothing.No parallax, no animated backgrounds, no typewriter effects, no scroll-jacking
12 · Photography and imagery

Cinematic, not illustrative

Images do not explain what the firm does: they evoke the world the visitor is trying to build. AllSaints is the firm's most powerful visual asset. The firm owns this building. They transformed a 125-year-old church into a destination. AllSaints imagery should be the dominant visual thread.

Image selection criteria

#PrincipleDetail
1Atmosphere over informationThe image should make the viewer feel something before they understand what they are looking at
2Real over stockImages of actual Mayet projects are always preferred over generic photography
3Warm over coolCold fluorescent lighting, blue-grey concrete, and sterile interiors do not belong
4Inhabited over emptySpaces that feel lived-in, used, and loved. Not pristine showroom shots
5Visual story in threesWhen cards sit side by side, the images together create a narrative

Image treatments

Portraits & thumbnails
Sepia / muted
saturate(0.3) brightness(0.85) sepia(0.4)
Hover: restore to full colour. Photos feel archival at rest, alive on interaction.
Hero backgrounds
Dark cinematic
brightness(0.2) saturate(0.6)
Image becomes atmosphere, not content. Parchment and amber text remain legible.

When not to treat images: Project cover photos on cards and case study pages should appear at full colour and brightness. These images are the content, not a backdrop.

This brand does not use illustration. No icons, no line art, no data visualisation (unless introduced in the brand palette). Photography and typography carry all visual communication.

13 · Page structure and conversion

One goal: start the conversation

The site has one conversion goal: get the visitor to the contact page and have them send a message. Every design decision, every piece of copy, and every page structure serves that journey. There are no secondary conversion goals (newsletter signups, downloads, social follows).

Visitors arrive from Google, from LinkedIn shares, from referrals. They do not always start at the homepage. Every page must be able to stand alone: it communicates who Mayet is, what they do, and how to start a conversation, without requiring the visitor to have seen any other page first.

The emotional arc

PageArc
HomepageCinematic aspiration (hero) → practical competence (services) → earned credibility (stats) → proof of work (projects) → human connection (team) → the ask (CTA)
Project pagesImmersion (cinematic hero) → the story (prose with mid-article image) → quiet invitation (sticky sidebar CTA) → more work (related projects)
Service pagesOrientation (category eyebrow above hero) → the offer (content) → proof (related work) → the ask (CTA)
Contact pageInvitation, not form. "Start the conversation." The submit button echoes the same phrase, not "Send" or "Submit"
14 · Writing for specific contexts

Project descriptions

Frame outcomes in terms of what the client gained, not what the firm did. The visitor should see themselves in the story. Use active, outcome-oriented language: delivered, built, transformed, mobilized, launched.

GoodA 125-year-old church becomes a destination.
BadMayet provided strategic consulting services for the project.

Service descriptions

Lead with the problem the visitor is trying to solve, not the service the firm offers. The visitor does not know they need "adaptive re-use consulting." They know they have a heritage building and no idea what to do with it.

GoodYour heritage property holds more value than its current use suggests.
BadMayet offers adaptive re-use consulting for heritage properties.

Testimonials

Client voice is the most powerful trust signal. Ask for specific outcomes, not general praise. Attribute with full name and role. Keep to 1-3 sentences. Never fabricate or approximate testimonials.

Good"They didn't just write us a plan. They stood in the kitchen with us on opening night."
Bad"Great to work with, highly recommend."

Team quotes

A strong team quote does three things: names a personal standard that guides the person's work, grounds it in something real (a timeframe, a community, a decision), and ends with action or resolve, not reflection.

The test: Read the quote aloud. Does it sound like something this person would say across a table? If it sounds like a LinkedIn headline, rewrite it.

15 · What to avoid

The rejection lists

Visual
  • Pure white (#FFF) or pure black (#000)
  • Stock meeting-room photography
  • Numbered step patterns (01/02/03)
  • Amber as a section background
  • Additional typefaces
  • Drop shadows, glows, effects
  • Icons of any kind
  • Parallax or scroll-jacking
  • Gradients outside the palette
Verbal
  • Corporate jargon (leverage, synergy...)
  • Hedge words (perhaps, maybe...)
  • Passive voice where active works
  • Abstract claims without evidence
  • Title case in any heading or label
  • The em dash in any context
  • Exclamation marks
  • Ellipses
Behavioural
  • Secondary conversion goals
  • Pop-ups, modals, interstitials
  • Chat widgets
  • Gated content or downloads
  • Social follow prompts
  • Newsletter signups
  • Anything that interrupts reading